Shipping policy
We're committed to getting your order to you as quickly as possible. Please read our shipping policy carefully so you know exactly what to expect after placing your order at trysolvio.store.
Order processing
All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays) after your order is placed and payment is confirmed. You will receive an order confirmation email shortly after purchase, followed by a shipping confirmation with tracking information once your order has been dispatched.
Shipping times
We currently ship to the United States. After processing, please allow the following time for your order to arrive:
Shipping method
Standard shipping
Estimated delivery
6–9 business days
Delivery estimates are calculated from the date of dispatch (after processing). Business days are Monday–Friday and exclude weekends and public holidays. Actual delivery times may vary slightly depending on your location and carrier.
Order tracking
Once your order has shipped, you'll receive a shipping confirmation email containing your tracking number and a link to track your package. Please allow up to 24–48 hours for tracking information to update after you receive this email. You can also track your order at any time through our website.
Delays & exceptions
While we do everything we can to meet the above estimates, delivery times are not guaranteed and may be affected by factors outside our control, including high order volumes, carrier delays, weather conditions, or customs processing. If your order appears significantly delayed, please don't hesitate to contact our support team and we'll do our best to help.
Contact us
If you have any questions about your shipment or this policy, our customer support team is available 7 days a week. Reach us at trysolvio@gmail.com and we'll get back to you as soon as possible.